Guides

You can cancel free of charge up to 24 hours before the tour date indicated on the purchased Voucher.

You can make changes to your reservation up to 24 hours before the tour date.

To make a modification or cancellation, send a message with information to pomoc@krakow- Tickets.pl

Changes made less than 24 hours from the tour date will not be included.

Cancellation of the tour less than 24 hours from the tour date is non-refundable.

You can cancel free of charge up to 5 days before the tour date indicated on the purchased Voucher.

Cancellation up to 3 days before the tour date indicated on the purchased Voucher will result in a fee of 50% of the order value.  

You can change your reservation up to 5 daysbefore the tour date.

You can make changes to your reservation covering 50% of the order value up to 3 daysbefore the tour date.

To make a modification or cancellation, send a message with information to pomoc@krakow- Tickets.pl

Changes made less than 3 daysfrom the date of the trip will not be taken into account.

Cancellation of the trip less than 3 days from the tour date is non-refundable.